![]() Click “Add” after all the information has been entered. If you are using DDNS/static IP address.Įnter the information which we will give you, something like below. You are advised to choose the “Auto Login” for your future convenience.ĦA. So any new user name and new password will be okay. It is only for the software usage, has nothing to do the CCTV / DVR / NVR / IP Cameras itself. Register for an account to use the software if you were asked to do so. After installing the software, double click to run the software. Install the iVMS 4200 app by following the on screen steps.ģ. If you are our customer, you should already be given the necessary information to start the configuration.Ģ. Download the Hikvision iVMS-4200 software here. I'll wait to buy any more cameras (have 6, need 10 more) until this gets fixed.1. Not mobile friendly = not a CCTV system worth buying in my book. A hi-def CCTV system is only worth buying if it's hi-def and a CCTV system. Ultimately, considering I bought my system to use on my mobile devices (like anyone else living in the 21st century), I would not recommend others buying Hikvision products until they fix the very methods you must employ to use those said products. Please, change the app back to what worked before. I can't view the cameras I have installed immediately when I need to. Maybe I want to multitask, and according to Hik-connect I lose connection for a bit? Oh, that's means I need to login again to Hik-connect, and I then need to add each camera, again. Close out of the app? Add each camera again. Now, this most recent update only displays one camera and I must manually add each camera EVERY time I want to see my cameras. So I tried contacting the company through the feedback feature in the app. Then an update made all cameras automatically display as Basic, and I then needed to set them to HD every time I switched cameras. Yes, the cameras were choppy, but I prefer quality over quantity. First, I could keep all of my cameras on HD. I keep on making the mistake of updating this app. With all of that said, if someone was a very very basic consumer, the new app can handle a couple cameras around the house more smoothly than iVMS, but it totally screwed us! Absolutely unacceptable and irresponsible. ![]() ![]() Whoever decided to delete iVMS should be fired!!! This app simply does not replace iVMS and they deleted iVMS from the App Store and it is impossible to load on any devices now. I will never forgive Hikvision for this madness and absolutely cannot trust this company. Our customers are beginning to complain and some are demanding refunds because we can no longer offer what we promised. Now we have hundreds of thousands of dollars into installs and we cannot do our job. We monitor cameras live and respond to security incidents real-time though the iVMS app and this will be impossible with Hik-Connect. Totally unacceptable for us professionals and might be the end of Hikvision for my company. Hik-Connect is a very consumer non-pro app and the layouts take up way too much space, like they are trying to copy Ring. ![]() I could make my own views and quickly organize and view cameras that I need to see and switch between playback and live view with efficiency, which is impossible now. iVMS could easily handle this and was a pro-grade app. ![]() I have hundreds of Hikvision cameras installed for clients around the country and generally have at least 200 on each of my iPhones. No comparison with all the functionality and saving to your own Hikvision NVR to Nest’s cloud storage which you constantly keep paying for and again gives you no functionality. If you don’t know how to properly set things up then the commercial Nest system is more for you. I’ve spent many hours reading and playing with all my settings, adjusting bandwidth and fine tuning the camera settings and I love my system. I’ve setup my cameras using the device connection and I get almost an instant connection every time. My wife was logging into her phone with my account instead of me sharing. I thought I had a problem with my Hik-Connect cloud account disappearing randomly from my phone but that was user error. My Hikvision NVR and cameras have never once crashed on me. There’s a reason why you setup dual streams. If your speed is not fast enough then you can’t stream high resolution. Nest cameras are no comparison to Hikvision. People simply don’t know what they’re doing. I am in shock reading all of these negative reviews but I think I know why. ![]()
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